Customers have also sent samples of their crackers to Nabisco for testing. The results found that the crackers are indeed rancid. Spokesperson for the company, Laurie Guzzinati, says, "We believe this to be a food quality issue and not a food safety issue." So the company does not see this as a reason to recall the rancid products. Many now former-customers have taken a pledge to never buy Nabisco products ever again.
In addition to the rancid graham crackers, Nabisco has been getting complaints for their belvita crackers as well. These cookies aren't rotten, but according to customers they are "stale," "hard as a rock," and unpackaged inside the boxes they come in.
Even the popular Oreos and Chips Ahoy cookies have taken a hit. Looks like Nabisco has a lot of work to do before customers begin trust their products again, if they ever will.
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